Grubhub’s Employee Resource Groups: A Model for Inclusion and Connection
At the heart of Grubhub’s unwavering commitment to diversity, equity, and inclusion (DEI) lies a robust network of Employee Resource Groups (ERGs). These ERGs empower employees to shape initiatives that enhance workplace culture while promoting a sense of belonging. D’Arcy Andrews, Senior Manager of Employee Experience, explains how Grubhub’s ERG structures are designed not only to celebrate diverse identities but also to foster professional growth and collaboration among staff.
How ERGs Operate: A Collaborative Structure
Each ERG at Grubhub is governed by a team of three employee co-chairs who lead the group's daily initiatives. This structure is complemented by an executive leadership sponsor from the company's Dir+ community, ensuring that the voices of employees resonate at all levels of the organization. This dual leadership model creates a bridge between grassroots efforts and executive oversight, empowering employees to lead initiatives while having the support they need from the top.
The Impact of Employee Voices on DEI Initiatives
Grubhub’s ERGs are not mere titles; they actively engage employees in decision-making processes. Members have direct channels for sharing ideas through surveys and polls, and they can apply to take on leadership roles within the ERGs. This approach empowers everyone to contribute valuable feedback that informs company policy and cultural initiatives, ensuring that the social fabric of Grubhub reflects the diverse perspectives of its workforce.
Celebrating Diversity: Initiatives That Connect
One shining example of an ERG initiative is Grubhub's celebration of Hispanic Heritage Month, led by their Unidos ERG. This program featured a live cooking demonstration, interactive city guides, cultural events, and trivia to engage employees, regardless of their location. It effectively transformed this occasion into a dynamic opportunity for learning, connection, and appreciation for Latinx culture, demonstrating how cultural celebrations can promote unity and understanding in the workplace.
Future Insights: The Continuing Journey of Inclusion
As Grubhub continues to grow, so does its commitment to refining its ERG initiatives. Andrews notes plans for robust programming in 2026, emphasizing the importance of maintaining focus on community-building efforts within the company. By reinforcing the value of ERGs in shaping Grubhub's culture, the company not only enhances employee engagement but also strengthens its competitive edge in a rapidly evolving job market.
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