How Grubhub’s ERGs Cultivate an Inclusive Employee Experience

Building Bridges: Grubhub’s Employee Resource Groups in Action

Employee resource groups (ERGs) are more than just a collection of individuals with shared experiences; they are pivotal elements in fostering a culture of inclusion at Grubhub. As shared by D’Arcy Andrews, Senior Manager of Employee Experience, these groups empower employees to drive initiatives and create meaningful connections.

The Structure of Success: Leadership and Community in ERGs

At Grubhub, each ERG is co-lead by three employee co-chairs who manage the group's daily activities and initiatives aimed at promoting an inclusive workplace. This structure promotes employee leadership while ensuring support from executive sponsors who help address challenges faced by the groups.

Supported by the people experience team, these ERGs also have essential resources at their disposal. This collaborative framework enables groups to operate effectively and emphasizes that employee voices are valued at all levels.

Empowering Voices: Inclusion in Decision-Making

Grubhub's ERGs are crafted to ensure that team members can actively participate in the decision-making processes. Through annual applications to become co-chairs, employees have the opportunity to influence key initiatives. Regular polling, surveys, and feedback channels encourage collective input, making employees feel heard and integrated in shaping workplace culture.

As a result, decisions made within the company carry the essence of the diverse communities represented in the ERGs. The direct involvement allows for tailored initiatives that resonate with employees’ needs, which is vital for engagement and satisfaction.

Creating Connections: Celebrating Diversity Through Initiatives

One shining example of an ERG initiative is Grubhub’s programming during Hispanic Heritage Month, spearheaded by the Unidos ERG. The event encompassed a live cooking demonstration, city guides highlighting culturally significant locations, and fun activities such as Latin music trivia—keeping the spirit of community alive, even in a virtual workspace.

These initiatives foster connections among employees, allowing them to share experiences and learn together, thus amplifying the sense of belonging that Grubhub strives to cultivate.

Future of Inclusion: What Lies Ahead for Grubhub's ERGs

The excitement surrounding the future of Grubhub's ERGs is palpable. As the company continues to prioritize diversity and inclusion, upcoming initiatives are expected to further engage employees and enhance the cultural landscape within the workplace.

As D'Arcy Andrews mentioned, the renewed focus on ERGs for the 2026 programming is a testament to the company's commitment to nurturing these communities and, by extension, everyone involved. The profound impact of ERGs extends beyond just community engagement; it showcases how interconnected employee experiences can influence a company's overall ethos.

Understanding the significance of programs like these can help other companies evaluate their engagement strategies and encourage a sense of belonging within their workforce.

Conclusion: The Heart of Grubhub's Culture

Grubhub’s dedication to fostering inclusive employee resource groups serves as a powerful example for businesses everywhere. By prioritizing diversity and ensuring that employees have a direct voice in decision-making, companies can build a more equitable and innovative workplace culture.