How Grubhub’s ERGs Drive Inclusion and Empower Employees

Driving Inclusion: Grubhub’s Employee Resource Groups in Action

In the ever-evolving workplace, companies are increasingly recognizing the essential role diversity and inclusion play in fostering a thriving environment. Grubhub stands out as a shining example in this realm, particularly through its dynamic employee resource groups (ERGs). Senior Manager of Employee Experience, D’Arcy Andrews, exemplifies how these ERGs not only create a platform for voices to be heard but also bridge the gap between employees and executive leadership.

The Structure of Grubhub's ERGs: A Collaborative Framework

Grubhub’s ERGs are anchored by a unique structure that empowers employees while ensuring they have the necessary executive support. Each ERG operates under the governance of three co-chairs, who lead daily operations, initiatives, and community-building efforts. Collaborating closely with each ERG is a leadership sponsor—an executive linchpin who provides guidance and advocates for the group’s mission at higher levels within the company. This structure enables ERGs to remain employee-driven while being backed by strategic leadership, effectively making inclusion a priority across all areas of the company.

Empowering Employees: The Role of Feedback and Engagement

At Grubhub, the voice of the employee is paramount, especially in decision-making processes. Employee resource groups facilitate this empowerment through direct feedback channels, allowing members to share their opinions and ideas on initiatives and policies that impact their work life. Leadership co-chairs emerge from an annual application process, ensuring the representation of diverse perspectives from within the workforce. By utilizing surveys and polling, ERGs can gather valuable insights that shape upcoming events and initiatives, fostering a sense of shared purpose and community.

Bringing Culture to Life Through Initiatives

The vibrant initiatives hosted by Grubhub’s ERGs serve as perfect exemplars of how to promote connection and support among employees. For instance, during Hispanic Heritage Month, the Unidos ERG orchestrated a series of engaging events, such as live cooking demonstrations and curated city guides featuring local Latinx businesses. Beyond mere celebrations, these initiatives delve into providing educational experiences that bridge cultural gaps and foster a deeper understanding among employees.

Creating a Sustainable Culture of Diversity

Grubhub’s commitment to diversity and inclusion transcends the structure of its ERGs. It reflects a broader ethos aimed at mirroring the diverse experiences of its consumers in the workplace. The company’s dedication to cultivating an environment where every employee feels valued, supported, and empowered allows Grubhub not only to innovate effectively but also to excel in a competitive marketplace where two out of three jobseekers prioritize diversity in their decision-making.

Looking Ahead: Future Opportunities for ERGs

The direction of Grubhub’s ERGs continues to evolve, with promises of renewed initiatives and increased focus in various communities across the company. As a platform that supports connection and inclusivity, these ERGs are the lifeblood of fostering belonging among employees. By embracing diverse backgrounds and perspectives, Grubhub not only enhances workplace culture but also positions itself as a leader in the drive for a more equitable work environment.

In conclusion, Grubhub's dynamic approach to employee resource groups illustrates the transformative power of inclusion and diversity, creating an environment where every voice shapes the company's future.